Earlier this month I received a call from one of my client's friends (May) needing me to fix her hair. May tried out a new stylist and wasn't happy with the results. She expressed to me she didn't want to go back to him to have her hair fixed because, she didn't want to hurt his feelings. After she explained what was wrong, I asked May to come in to see me so I could get a better understand the hair dilemma.
The picture of Jessica Alba May showed me.
During my career I have fixed many a hair disasters, self inflicted and professionally done. Every experience is a new challenge of which I enjoy. Personally, I don't think anyone without a license should color their own hair. Most end in disaster and they come to me to fix it. In the matter of a professional job gone wrong it's usually miscommunication or their (the stylist) lack of education.
May came in to see me and upon first look her hair didn't look that there was much wrong. She explained to me she went to this stylist because she bought a deal online for a discounted service. That was her first mistake. She didn't like that the hi-lights were not close to her scalp and when she wore her hair back it was obvious. This was a style she commonly wore. She wanted her hair shorter and showed me a picture of Jessica Alba. This same photo she showed the other stylist. I asked May if this was the way she wanted her color as well? She said yes, please fix it.
As I moved through May's hair I could see that, yes the hi-lights were far from the scalp and spotty. She told me he back combed her hair and applied the hi-lights. I'm sure this was a factor to why they were far away from her scalp and spotty. I found this to be a strange approach. As for her haircut, it was longer than what she had asked for. She wanted it to be a little longer than the above picture.
May's hair before the previous stylist cut and colored it.
After the previous stylist colored her hair (these photos were taken by him)
After looking through her hair is was clear to me the stylist lacked the proper communication stills and education. He was afraid to cut her hair too short, so he left it longer that she wanted. He also cut a heavy side bang and one disconnected layer on top. As for the color, he used a technique he wasn't skilled at. I have never heard of doing hi-lights this way but, I can tell you the results were not good. The color of the hi-light was nice but the placement had no rhyme or reason. He didn't ask May how she wore her hair on a day to day basis. If he had asked this he would have known placing hi-lights too far away from the scalp and not on her part would be obvious. When he finished her hair he flat ironed her hair making his mistakes not noticeable till she styled her hair herself.
This is what I did for May. I cut her hair to her shoulders and thinned out the top layer and bang; helping it blend in with the rest of the cut. For her color, I ombred the back of her hair to brighten it up with out feeling too bright. I explained to May is wasn't possible to fixed every spot with out making her hair lighter. She didn't want her hair lighter, so I fixed the spottiness as best I could. I also fixed the hi-lights that were too far away from her scalp. I finished with a base bump at the shampoo bowl to blend the hi-lights with her natural color.
May was very pleased with what I did with her hair. As you can see this looked closer to what she wanted but tailored to her. When a client shows me a picture of what they want to ask as many questions as I can to make sure we have the same vision. Even when a client comes to me and says "Do whatever you want" I still ask questions. I would also like to point out that looking for a deal on your hair isn't the best idea. If you want a quality job done you have to pay for it. In May's ordeal she ended double paying for her hair.
May's hair after I fixed the cut and color
Side view of her corrected hair
My advice to Hairstylists is to ask questions and know what your capable of doing. Don't put yourself in a situation where the client feels you don't know what you are doing. You know your skill level and if you aren't comfortable with a new technique, don't do it. Also have confidence in yourself and your skills. My hair mentor taught me this mantra " l control the hair. The hair does not control me"
Love your hair. Love yourself.
The Royal B